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Q: I have a spell checker on my computer, so why do I need my document proofread? A spell checker does not detect when words such as 'form' are used instead of 'from', or 'principle' instead of 'principal'. Such errors can only be found through careful proofreading. It also does not detect inconsistencies in formatting, layout and some errors in sentence structure. Q: What is the difference between proofreading and copyediting? Proofreading involves the correction of spelling, grammar, punctuation, formatting and layout inconsistencies, sentence structure and basic paragraph structure. Copyediting is more pro-active than proofreading. It involves more extensive scrutiny of grammar, wording, paragraph and sentence structure, and also examines the continuity and flow of the subject matter. The actual content, however, of your document remains unchanged - this is especially important with regard to student essays and legal documents. Most documents need both copyediting and proofreading. At EYESPY we proofread your work and copyedit as well if required - all for the same low fee. Q: Do you research facts or add in facts? No. We are a proofreading and copyediting company and we do not research and edit factual detail, add in facts, comprehensively re-write, nor sort through a myriad of references. Q: Do you edit manuscripts for publication? No. We do not ready manuscripts for publication. This would usually involve the above with researching factual material, as well as using the particular style required by the journal or publishing company. Q: Do you edit English essays gaining an assessment for an English class? No. This would be unethical - and probably illegal too. Q: Is there a maximum or minimum number of words that you accept? We are dedicated to smaller documents such as tertiary student essays, assignments and short excerpts from your thesis. We rarely accept larger documents of over 3000 words in length - no job is too small though. Q: Do you accept documents from outside of Australia? Yes, but we correct in Australian English, unless specified. Q: What standards do you use? When we correct your documents we refer to the Australian Macquarie Dictionary and, if necessary, the latest edition of the Style Manual for Authors and Editors. This ensures that your document is corrected in Australian English, in accordance with the publication procedures that are accepted within Australia today. Q: How do I get a quote? Go to our Request a Quote page. (you can view an Instant Quote to see what you will be charged first if you like), then simply e-mail our editor at eyespyeditor@yahoo.com with details regarding the number of words (3000 or less) and the time frame required ( 2, 3, 4 or more business days) - see our Rates page for details. We will then promptly e-mail you back to verify the quote within a day. E-mail us back if you decide to go ahead with our services and our editor will proceed immediately. Once finished, she will e-mail you a final edited version and a mark up version within the agreed time frame. An invoice will also be sent to you with your quoted amount. Q: What format should my document be in when I e-mail it? Your document should be submitted as a Microsoft Office Word attachment (Word 1997-2003 or Word 2007). We will save it to a file and proofread/copyedit it using 'track changes'. This allows us to make changes and track them as we go. Q: What format do I receive my proofread document back in and how do I read it? With Word 2007 you can see your mark-up and final documents using the 'Review' pane. With Word 1997-2003, you need to have the 'reviewing' tool bar enabled (view - toolbars - reviewing). This allows you to view the final version, the mark-up copies and the original work in the one file by using the drop down menu. We will send you clear details on viewing these versions together with a separate 'final version' for your convenience. Q: How and when do I pay? You only need to pay us once you receive your proofread/copyedited document together with an invoice. We accept cheques, money orders, direct transfers from your bank account to ours or PayPal. Our mailing address and bank account details will be on your invoice. Q: Can I get a receipt? Once we receive your cheque/direct credit we will e-mail a receipt to you. Q: Are the details of my document kept private? Absolutely. All work sent to us remains totally confidential. Q: Do you charge GST? No. We do not need to be registered for GST. Q: How come you are so affordable? Our professional editor is committed to providing a high standard of workmanship, while retaining affordability. We can afford to keep our rates low because our editor works part-time and only concentrates on small documents of up to 3000 words. In addition, our costs can be kept to a minimum because we do not employ a team of administrators, nor do we have a fancy website and large overheads. EYESPY simply strives towards providing a quality service which enables students to improve their academic performance while promoting self-confidence. Our motto says it all: " The art of writing in English with confidence, clarity and joy is a gift. We firmly believe that everyone has a right to share in this gift; to attain quality without compromise - from the affluent business owner to the struggling student."
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